Questions about moving in Dubai

Cost depends on the size of your home, the distance, and whether you want packing, storage or dismantling included. A one-bedroom apartment move within Dubai sits at the lower end; a villa with full packing sits at the higher end. We survey first and give you one itemised price that does not move on the day.

A fixed quote, after a free survey. Phone estimates are guesses, and guesses get revised upward once the crew sees the job. We look at what actually needs moving, then commit to a price in writing.

All of Dubai, including JVC, Marina, Business Bay, Downtown, JLT, Al Barsha, Dubai Hills, Arabian Ranches, DAMAC Hills, Mirdif, Deira, Bur Dubai and Jebel Ali. We also cover Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.

Yes, goods are covered in transit. The cover level is stated in writing on your quote, so you know what applies before you book rather than after something goes wrong.

Yes, and they are included in the quoted price, boxes, bubble wrap, packing paper, tape and mattress covers. You are not billed per box afterwards.

Yes, at no surcharge. Many Dubai buildings only permit moves outside office hours, and most offices prefer to move over a weekend, so this is routine for us.

All goods, reassembled furniture, and premises are inspected jointly with the crew supervisor prior to sign-off. Any transit damage must be noted on the job handover slip before the crew leaves. Once the move is completed and our team departs the property, ARZ Movers cannot accept liability for damages reported retroactively, as items are no longer under our physical custody and control.

Yes, you or an authorised representative must be present at both addresses to grant access, conduct the completion walk-through inspection with the supervisor, and endorse the handover slip.

Three to five days is comfortable for a home move and around two weeks for an office. We do take same-day and next-day bookings when a crew is free, call and we will tell you honestly.

Yes. We prepare the move-in/move-out NOC most Dubai buildings require and confirm your service lift slot with building management before the day.

We accept all major payment methods including Visa, Mastercard, Apple Pay, Google Pay, direct UAE bank transfer, and cash. You can also split your moving cost into 4 interest-free monthly instalments using Tabby or Tamara at 0% interest and no hidden fees, paid conveniently online through our website.

That is normal in Dubai and we work to it. Many towers only permit moves outside office hours, and some cap the service lift to a two- or three-hour block. We confirm your window with building management and size the crew to finish inside it.

We check that at survey. Some Dubai podium car parks cap vehicle height at around 2.1 m, in which case we shuttle with a smaller vehicle rather than making the crew carry loads the length of the building.

Yes, in our own warehouse. Everything is inventoried and photographed on intake, wrapped and stored on pallets, and you get the item list. Terms run weekly or monthly, so a ten-day handover slip costs ten days.

We accept all major payment modes: credit and debit cards (Visa and Mastercard), Apple Pay, Google Pay, direct UAE bank transfer, and cash. You can also split the total into interest-free monthly instalments using Tabby or Tamara (0% interest, zero extra fees). All digital transactions are processed securely through our website.

We never take money before the survey. Once you accept your written quote, standard terms are a 70% advance deposit at loading to secure your vehicle and crew, with the remaining 30% due upon delivery at your new home.